Privacy Policy
Effective Date: 11-12-2025
At Fliq Gear, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website or make a purchase from www.fliqgear.com.
1. Who We Are
Fliq Gear is a consumer electronics brand specializing in smartphone accessories.
The website is operated by JAM Global Ventures Limited, acting as the data controller for any personal data you provide.
If you have questions about your privacy or how we handle your data, contact us at:
Email: support@fliqgear.com
2. What Personal Data We Collect
Depending on how you interact with our website, we may collect the following categories of data:
- Name, email address, shipping address, billing address and phone number
- Products purchased, order details, transaction information
(Payment data is processed securely by third-party providers; we do not store full card details.) - Account information if you create an account (login details and preferences)
- Device and technical information such as IP address, browser type, operating system and device type
- Browsing behavior including pages viewed, time spent, and referral sources
- Email preferences, marketing opt-ins and communication settings
3. How We Use Your Data
We process your personal data to:
- Process and deliver your order
- Provide customer service and respond to your inquiries
- Improve website performance and user experience
- Secure our platform and prevent fraudulent activity
- Send marketing communications where you have given consent
- Maintain accurate records for accounting, tax and legal compliance
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
- Performance of a contract
To process and ship your order and provide customer support. - Legitimate interests
To improve our services, maintain website security and analyze website activity. - Consent
For email marketing and non-essential cookie usage. - Legal obligation
To retain order, payment and tax records as required by law.
5. Data Sharing
We only share personal data with trusted service providers who assist us in running our business, including:
- Payment processors
- Shipping and logistics partners
- Email and marketing platforms
- Website hosting and analytics providers
- Customer service tools
These parties process data solely on our instructions and in accordance with GDPR or equivalent data protection standards.
We never sell or rent your personal data to third parties.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this policy, or as required by law — for example, for tax and accounting regulations. After this period, your data is securely deleted or anonymized.
7. Your Rights (EU/EEA Residents)
If you reside in the EU or EEA, you have the right to:
- Access your personal data
- Request correction of incorrect or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to the processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (for activities based on consent)
To exercise any of these rights, email support@fliqgear.com.
8. Cookies
We use cookies to ensure the proper functioning of our website, improve user experience and analyze website traffic.
- Essential cookies enable core functionalities such as the shopping cart.
- Analytics and marketing cookies help us understand site usage and improve performance.
You can manage cookie settings via your browser or opt out of non-essential cookies through our cookie banner.
9. Data Security
We apply strict technical and organizational measures to protect your personal data against unauthorized access, misuse, loss or alteration. All data is stored on secure servers and encrypted where appropriate.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on this page with the effective date indicated above. We encourage you to review this policy periodically.
11. Questions?
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us: